Operator
A call operator Laura is helping a woman named Gemma, who is in a burning house with her 3 year old son. Gemma goes upstairs when she is told not to and it appears she has gone, but comes back on the phone. Laura tells her to block the door with something to stop smoke getting in, and tries to calm Gemma down as the crew is on their way. The crew arrive and save Jamie, the son, and the call ends. Laura takes a moment to calm down, then picks up another call. - Thriller – tension is used throughout, it appears at one point that Gemma is gone, she panics and coughs heavily, fear she is going to die - Told completely through the perspective of the call operator – the short break at the end before she moves on to the next call shows the intensity of the job – the film also takes place solely at Laura’s desk in an office - Laura acts as the calming fi...